FAQs

The Photobooth Finder Customers

• Why should I use The Photobooth Finder?

  With so much choice it’s hard to easily find, compare and choose the right photo booth to hire. Save time and let The Photobooth Finder do all the research for you and show you only the photo booth rental operators that offer what you want, where you want it. You can then inquire once with any or all suitable photo booth hire operators via one simple inquiry form. The Photobooth Finder will even provide you a photo booth comparison spreadsheet where you plot relevant information when quotes come in, making it easy to compare and therefore make an informed decision - It’s so easy Best of all, our service is FREE to inquirers and you get the same price that you would get when inquiring directly with each photo booth rental operator.

• How does The Photobooth Finder work?

  Use the search engine to find local photo booth rental operators. To get the most suitable photo booth operators for your needs you can refine your search using the left hand menu on the search results page. You can find out more about each company and their photo booths by clicking on their profile. Add the photo booth hire operators you’re interested in to a shortlist. When you have your final shortlist, you can inquire with all of them using our simple inquiry form. So you can compare information and make an informed decision The Photobooth Finder will give you a spreadsheet to plot information as the photo booth hire operators reply. From here you liaise directly with your chosen photo booth rental operators and they will take care of everything. We invite you to come back to The Photobooth Finder post hire to review your experience.

• Will I get a good deal by using your site?

  Absolutely! Using The Photobooth Finder website will put you in touch with the most suitable photo booth hire operators for your needs, giving you the power to choose the best deal for you. Many of our photo booth hire operators will also offer special deals just for inquiring via our service.

• How long does it take to receive a reply to my photo booth rental inquiry?

  Each photo booth hire company will be given the opportunity to respond to you within 72hrs however, not all operators may choose to do so. If not we will send you a courtesy notification to let you know that they have chosen not to respond to you.

• Are photo booths cheaper if I go direct to the operator and not through your site?

  No. Using The Photobooth Finder puts you directly in touch with your chosen operators. The Photobooth Finder does not receive a commission or charge operators if you book with them. Once your initial inquiry is sent from our site, all subsequent dealings and transactions take place directly with your chosen operator. The Photobooth Finder is simply a platform for you to find your ideal booth, everything else is coordinated directly with your chosen operator.

• Which photo booth is right for me?

  The Photobooth Finder has extensive information on all the different types of photo booths and how it all works in our photo booth guide.

• I do not know the date and /or venue location yet, can I still use your site?

  Yes. However, the more specific information you can give photo booth hire operators at the time of inquiry, the more likely they will reply to you and with an accurate quote. 

• Why is the type of event important?

  Many photo booth hire operators have tailored package options based on the type of event, so by providing this you will get a more accurate quote.

• Does the size of the photo booth matter?

  You bet! Photo booths size means more than just how many people can fit into the shot. It directly correlates to how your photo strip will look. The larger the booth the more like a normal picture each frame of the photo strip will appear. The smaller compact booths normally only capture the shoulders up so the strips have a much different look. Be sure to compare photo strip samples so you can determine what style is right for you. The size of the booth needs to be considered against the floor space at your venue. Many restaurants and smaller function spaces may not allow or appreciate the bigger booths, so be sure to check.

• I only want to be contacted by email, why do I need to enter my phone number on the inquiry form?

  Adding your phone number will allow the photo booth hire operators to still contact you if you have a typo in your email address and it bounces or if they simply need to quickly clarify any details to give you the best price. If you prefer to be contacted via one method over the other, please note this in the comment section in the body of your inquiry.

• What checks do you do on the photo booth operators on your site?

  All photo booth operators listed on the site will have their business registration checked and their listing approved by us before they are added to The Photobooth Finder. The operators must agree and adhere to stringent Terms and Conditions. While we do our best to ensure only legitimate operators are listed on our site, we cannot guarantee each company’s operational standards or their claims. Any operators found to be in breach of the Terms and Conditions will be removed. 

• Can I review/rate a photo booth hire operator who is listed on your site?

  Yes. After your event we encourage you to review how well your chosen photo booth hire operator worked for your party or function. We encourage all users of the site to do this even for past events regardless of whether you used The Photobooth Finder, as it’s invaluable information for future users. 

• I am trying to inquire again with some operators through your website but it won’t let me, why?

  The Photobooth Finder has security measures in place to protect our site from spamming and misuse. If your subsequent inquiry is genuine, please try submitting it again the next day or wait for the photo booth hire operator to reply to your initial inquiry.

• What do I do if something goes wrong with my photo booth hire?

  You should notify the photo booth hire operator and give them the chance to rectify the problem. Most photo booth hire operators will want to try and fix any issues, as long as they know. If you're not satisfied with the handling of your problem you can take it up with your state’s Office of Fair Trading. The Photobooth Finder is not involved in any transactions or dealings that take place with any photo booth hire operators. You can, however, choose to leave a review for the photo booth hire operator on The Photobooth Finder, but please be fair and honest in your review.

The Photobooth Finder Operators

• Why should I list my photo booth hire business on The Photobooth Finder?

  Dedicated photo booth site: The Photobooth Finder is just for people who want to find a photo booth, regardless of their event type. In the past you had to be on wedding, party and corporate function planning websites, hoping the users might be interested in a photo booth. With The Photobooth Finder, all our website visitors want is to hire a photo booth.

  Free Listing: It is completely free to get a full listing on The Photobooth Finder. It doesn't take long to set up but could be the best investment of time you make to generate more exposure for your photo booth hire business. 

  Qualified leads: Thanks to our optimized search engine, we will only send you leads from potential clients that are specifically interested in your photo booths. This means you have the maximum chance to convert leads into sales.

   

   

• How do I delete my listing?

  You can deactivate your listing via your members dashboard and it will no longer appear in our search results. 

• I deactivated my listing can I reactivate it?

  Yes your listing can be reactivated. Please contact info@thephotoboothfinder.com

• How does it all work?

  Potential photo booth hirers use The Photobooth Finder's custom search to find matches for the ideal photo booth in their local area. They then view the company profiles of all the matches and select the ones from whom they want a quote and more information. They then complete an inquiry form with all the relevant details to receive a personalized quote and this inquiry lead is passed on to the photo booth hire operator.

  Photo booth operators with credit on their accounts will receive the full lead immediately. Operators with no credit will receive a "locked inquiry" lead with basic information about the potential hire but no contact details. Operators can then choose to just buy that lead or purchase a credit pack. They will then be able to unlock any locked leads they have received and contact the inquirer. 

• What costs are involved with listing my photo booth company on The Photobooth Finder?

  Listing on The Photobooth Finder directory is FREE! Unlike so many wedding or party directories out there, we do not charge for you to be on our site or extra for a full listing. With Photobooth Finder your business is always on show and able to be found within our photo booth rental directory. We also give you plenty of space to upload photos and information about your company so you can really show off what you're about. Not to mention just by being on our website you will help your own websites SEO and internet search rankings. 

  Every time a user inquires about your photo booths via our site you will receive a new lead notification and initially all leads will be sent to you free of charge. 

  We currently offer just one paid service which is for a Featured Listing. For just a small fee you can have your listing appear at the top of our search results for your region every time. Featured listings generate the most exposure and also result in the most inquiries and bookings than a standard free listing.

• Is using The Photobooth Finder value for money?

  Undoubtedly yes! We are a free listing and lead service and unlike other forms of marketing and directories, Photobooth Finder is a dedicated photo booth marketing platform. You can try us out at no cost or obligation before determining if it’s worth the investment to upgrade to a Featured Listing. Either way we don’t even take a cut of your sales. You can’t afford not to be on The Photobooth Finder.

• How long does it take for my listing to go live?

  Listings will be reviewed by The Photobooth Finder team and approved before going live. We endeavor to do this within 48 hours if submitted during business hours monday - friday. 

• Do you offer better rates per lead if I pre-pay inquiry leads?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• What's the difference between pay per lead and bulk lead credit packs?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• What's the advantage of paying for leads in bulk?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• Do my credits expire?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• How do I know how much credit I have left?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• What forms of payment do you accept?

  You can pay via Paypal should you chose to upgrade to a Featured Listing otherwise there is no need. Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• Do you offer automatic account top ups?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• Can I improve my search ranking on The Photobooth Finder?

  Yes. Whilst your listing is free of charge you do have the possibility to ensure you are always found at the top of our search results by purchasing a "Featured Listing". Featured listings are limited to just 12 spots per region and you can check availability and costs by going to the "Featured Listing" tab within your account dashboard whilst logged in. All free listings are displayed randomly which changes on a weekly basis to give everyone a fair chance. 

• What if I choose not to purchase an inquiry you send me?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• When I decline to contact an inquirer what do you tell them?

  Here is the email we send them:

  Dear "John Smith",

  Thank you for using The Photobooth Finder recently to make an inquiry with one or more of our photo booth operators. This is a courtesy notification to let you know "ABC Photobooths" appears to have chosen to decline the opportunity to quote you at this time.

  There are many reasons why you might be receiving this notification:

  1. The operator is fully booked for your chosen date and unable to service your inquiry.

  2. The operator is unable to fulfill some of your requirements and is therefore unable to service your inquiry.

  3. The operator has left your inquiry longer than 72hrs without officially notifying us they have or intend to respond to you.

  If the operator has simply forgotten to advise us that they are going to respond to your inquiry then you may still receive a quote from them if not already in which case please disregard this courtesy notification.

  Thanks for using our service and happy boothing!

  The team at The Photobooth Finder

• Will you remind me when my account is getting low?

  Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• I am part of a franchise, how do you cater for us?

  The Photobooth Finder gives the possibility for a franchise listing. Franchise listings allow for multiple sub-accounts all linked to a main account. Each sub-account will have its own logins. Each sub-account will receive its own leads based on its service areas.

• How does the franchise listing work?

  When you set up your brand’s first listing, that account will default as the franchise administrator. The administrator will have authority to edit the central listing. All subsequent franchisees will receive separate accounts which are linked to the central listing. These franchisee linked accounts will only be able to choose and modify their individual service areas and to access and control their own leads and accounts. 

• Can I change my Individual account to now be a Franchise account?

  Please contact our customer service team at info@thephotoboothfinder.com and we will update your account for you. 

• I have forgotten my login details, what do I do?

  Don’t despair! Use the “forgot login” function on the login page. 

• What happens if I receive a duplicate or fake inquiry?

  This is unlikely as there are measures in place to prevent this. Anyone found to be deliberately sending fake or multiple inquiries to the same operator for the same event will be blocked from the site. In most cases we will pick this up and automatically credit you back for any paid lead. If you do believe you have received a duplicate or fake inquiry please report this to us via the "Flag Inquiry" function so we can investigate and resolve the issue. 

  The "Flag Inquiry" function is available when you view the inquiry from within your dashboard after logging in.

• What measures do you have in place to stop misuse of the site?

  Aside from being part of the Terms and Conditions, The Photobooth Finder has a number of automated and manual monitoring measures in place to stop and/or identify anyone misusing the site. Serious breaches will result in offenders being blocked from the site. 

  Any operator found to be misusing the site will have their account blocked from receiving future inquiries. Any account credit will be forfeited and an official The Photobooth Finder review will be placed on their listing advising the operator has been blocked from receiving inquiries due to the misuse of the site. 

• What is your refund policy?

  No refunds are given for any reason so please choose carefully before making a purchase. If you believe you have received a duplicate or spam lead please contact us and we will investigate. A credit will be given for any paid leads found to be not genuine. NOTE: Currently all leads are free of charge on The Photobooth Finder for USA/Canada.

• I have other questions which aren't answered in the FAQs how do I get in contact with The Photobooth Finder?

  Email us at info@thephotoboothfinder.com